GENERAL BETTING RULES

1. EVENTS ON WHICH BETS ARE ACCEPTED

We only accept bets on approved sporting events, numbers betting or special events as listed in these House Rules or where the bet has been agreed and authorized by the Company Trading Department. Any bets accepted in error and not so authorized or covered will be declared void.

Wagers may be accepted at other than the posted odds, please check your wager prior to confirming and accepting the wager.

For all events that offers a FIELD wager option, FIELD is defined as any participant/team that does not offer their own odds regardless of where they are listed in the wager offerings.

All wagers will be deemed to have been accepted from the individual placing the wager only, and not on behalf of any entity or other individual. Wagering rules and conditions are subject to change; please refer to Retail Text Screens and  Mobile displays for details.  If there is a conflict between a stipulation on a Retail Text Screen, Mobile display and these Comprehensive Rules, the stipulation on the Retail Text Screen and mobile display will prevail.

The Company will keep a record of all point spreads, odds, final scores, and related betting proposition statistics to protect both the customer and the Company in case of an obvious computer, mechanical, technical, or human error

Due to the current COVID-19 protocols being used by each individual Sports League, please be aware that wagers based on season start dates and length, game length, game time, number of games played, players eligible and any other type of wager available may be affected.  Seasons, games, or players being altered, shortened, cancelled or declared out due to the COVID-19 Pandemic may  include but not be limited to a “No Action” refund depending on the type of wager that was placed.  For any questions, please contact Customer Support or see a Sportsbook Employee for clarification.

2. MAXIMUM WINNINGS

The maximum winnings categories listed below apply to bets placed online and at retail outlets. The maximum winnings categories are in U.S. Dollars. A bet is accepted on the basis that it is the investment of one customer only and the following are the maximum amounts that can be won (excluding stake) by a customer in one day’s betting regardless of stake.

Where bets have been placed on different days, the maximum amount that can be won in one day’s betting is determined by the day on which the final event on each bet is resolved, rather than the day on which each individual bet is placed.

SPORT MAXIMUM PAYOUT

$25 Million

The Company determines the minimum and maximum wagers on all events.  All mobile and retail account wagers may only be funded by way of US Currency, Credit/Debit Card, Pre-Paid Card, ACH, Prior Wager Winnings on Account, or any way deemed allowable by the Kansas Racing and Gaming Commission (KRGC).

Mobile Account Funding at Retail outlets:

1. Retail cash withdrawals can be requested at ticket writer windows at a Company sportsbook location.
2. Retail cash deposits will be accepted at ticket writer windows at a Company sportsbook location.

Patrons shall place a wager only on their own behalf and shall not wager on the account of or for any other person. All retail wagers may be funded in cash, voucher or other method approved by the Department, per management discretion.

3. NON-RUNNERS / NON-PARTICIPANTS AND VOID SELECTIONS

When a selection is made void or does not run, then in single bets the stake will be returned. In accumulative bets the stake will run on to the remaining selection(s) with a two-leg parlay becoming a straight, a three-leg parlay becoming a two-leg parlay and so on. Unless a specific reference is made in the individual section that covers the sport, abandoned or postponed events are void. However, bets in markets that have already been resolved at the time of abandonment, such as ‘first touchdown scorer’ etc. will stand.

4. DEAD HEATS

In a DEAD HEAT the stake money on a selection is divided by the number of runners or competitors involved in the dead heat. The full odds are then paid to the divided stake, with the remainder of the stake money being lost.

5. RELATED CONTINGENCIES

Accumulative/multiple bets are not accepted where the outcome of one part of the bet contributes to the outcome of another. If taken in error, the stake will be invested on the selection with the largest price. Where two or more selections are quoted at the largest price, the stake will be divided equally between them. However, where the related parts of the bet are resolved at different times, unless ‘special double’ or ‘special accumulative’ odds are available, bets will be settled as instructed with the odds for the second or subsequent legs being determined at each individual stage.

6. SPORTS GOVERNING BODIES

It is a condition of our acceptance of bets from you that, and by offering to place a bet with us, you represent that:

1. You are not prohibited from entering the bet by any term of your contract of employment or other professional contract or any rule of a Sports Governing Body, which applies to you.
2. You are not aware of any circumstance which would make the placing of the bet a breach of a rule on betting applied by a Sports Governing Body.
3. Where the bet is placed on the outcome of a race, competition or other event or process or on the likelihood of anything occurring you do not know the outcome of the event or have not been involved in events which adversely affected the potential outcome.
4. In the event of any such representation by you proving to be false your stake will be forfeited, and we shall not be obliged to pay any winnings which might otherwise have been payable in respect of the bet.
5. We have an understanding with Sports Governing Bodies where we will share information with them where there is suspicious betting, or where we identify bets that have not been placed in accordance with our rules for Sports Governing Bodies.

7. DATA SUPPLIED BY A THIRD PARTY

Please be aware that data such as current scores, time elapsed etc. that is displayed on our site or on our text screens is sourced from a ‘live feed’ provided by a third party and may be subject to time delay and/or be inaccurate. If you rely on this data to place bets, you do so entirely at your own risk and The Company accepts no responsibility for any loss (direct or indirect) suffered by you as a result of your reliance on it.

8. RIGGING

We reserve the right to withhold payment or void any bet(s) if we have any reasonable suspicion and/or evidence that the prices or the pool have been manipulated or where a race, event or match has been rigged and this reasonable suspicion and/or evidence has caused us to report the match to the proper regulatory authorities. Evidence of the above may be based on the size, volume or pattern of bets placed with The Company across any or all our betting channels.

9. TIME OF ACCEPTANCE

If betting InPlay is available, bets will stand and be settled at the current InPlay price at the time the bet was struck. Where betting InPlay is not available, any bet that is inadvertently accepted after this time will be void, unless we are satisfied that the bet was placed before the actual start of the event, except in the following circumstances: on a Golf event up to 15 minutes after the start time; a Soccer match up to 15 minutes after the start time, provided there has been no goals scored or players sent off and any of the following sports events up to 5 minutes after the start time: Football; Baseball; Basketball; Cricket; Cycling; Darts; Ice Hockey; Rugby; Tennis.

10. INPLAY BET ACCEPTANCE

For the purposes of security and integrity, InPlay bets (meaning events that have already started) are subject to an automated time delay prior to acceptance.

For mobile wagering prior to clicking “place bet,” if the price changes on a selection, the price will update automatically in your bet slip. After clicking place bet, if there is a minor price change resulting in a higher payout on a selection, the bet will be accepted at the new price. If the price changes by more than 5%, the bet will not be placed, and it will be re-offered in the bet slip at the new price. A bet will never be placed at worse odds if the point spread, total or any additional market sees an adjustment to the line. Price change thresholds are subject to review and change with regulatory approval.

A betting market may be suspended when something of significance occurs or is likely to occur (ex: goal, touchdown, ejection, etc). Betting markets may also be suspended due to the time elapsed in the match, the market becoming uncompetitive or for technical reasons. The above examples are not exhaustive and there may be other reasons that are not listed. While a market is suspended, bets cannot be placed and cashout may not be available.

11. OBVIOUS PRICE OR TERMS ERRORS

We do all that we can to avoid errors, however we cannot accept responsibility for obvious errors, also referred to as palpable errors, or omissions in respect of the announcing, publishing or marking of prices, spreads, or results that occur despite our every effort to ensure total accuracy.

A non–exhaustive list of “obvious errors” is as follows:

• • The prices/terms offered are materially different from those available in the general market at the time the bet was placed;
  • The prices/terms offered at the time the bet is placed are clearly incorrect given the probability of the event occurring;
  • Odds or terms of a bet have been misquoted as a result of human or system error;
  • Where we have continued to accept bets on a game which should have been suspended, including where the relevant event is in progress or had already finished;
  • Where an error is made by us as to the amount of winnings/returns that are paid to you, including as a result of a manual or computer input error.
  • Where markets are created and graded for an event or matchup that does not take place

We reserve the right to correct any obvious error made on a bet placed in one of our betting InPlay markets and settle at the correct price or terms, which were actually available with The Company (absent the obvious error) at the time the bet was struck.

When a bet is placed on a market offered before an event has started and more advantageous odds or terms than those actually available with The Company are applied, we will settle the bet at the correct price or terms available with The Company.

Where the incorrect odds or terms are less advantageous than those available with The Company, the odds or terms will be amended to the correct odds or terms available.

Example: The Company briefly displayed live odds of New York Rangers -500 | Draw +400 | Philadelphia Flyers +300 with the live score Flyers 3, Rangers 1. You placed a bet on the Philadelphia Flyers to win the game at +300. Could my bet be overturned at this price?

Yes, because the odds for both teams could be transposed. If this was an obvious error because the odds are materially different from that available in the general market and are clearly incorrect given the probability of each team winning the game, this bet could be void.

12. CASHOUT

Cashout gives the opportunity to settle a bet at the value displayed before the market is resulted on mobile.

Cashout is available for a range of markets both Pregame and InPlay if the bet is still running, and betting is still available on every unsettled selection. If a parlay bet is made up of both Pregame and InPlay markets, cash out will apply to each applicable leg.

Example: for a match goals over/under parlay placed live in Arsenal v Liverpool and before play in Chelsea v Stoke, cashout WILL be available during play in Arsenal v Liverpool and before play in Chelsea v Stoke. Cashout WILL NOT be available during play in Chelsea v Stoke.

Cashout is available on selected markets if the bet is still running and betting is still available on every unsettled selection for all bet types, including parlays, teasers, round robins, etc.

Bets can be cashed out when the cashout value indicates as such.

Cashout can be accessed in the open bets tab. A pre-determined settlement value will be offered based upon the selections, prices taken and current status of the betting transaction.

Example:
A $5 parlay is placed on West Ham, Everton, and Tottenham.
West Ham and Everton both win their matches and Tottenham is due to kickoff next.
A cashout settlement value will be offered on completion of the West Ham and Everton matches, before kickoff and during play of the Tottenham match providing betting is still available. The cash settlement can be redeemed immediately

The cashout settlement value is non-negotiable.

Bets will be capped at the maximum cash in settlement value of $25,000.

If the cash in my bet settlement value changes during a settlement transaction, the transaction will not complete and a revised settlement value will be offered, which will have to be accepted before proceeding.

Where an obvious pricing error, also referred to as a palpable error, occurs that selection may not be cashed out.

If the cashout settlement value has been accepted in error, the cashout transaction will be made void and the bet will be settled on the original bet instructions with the correct price(s) applied.

If subsequent attempts are made to place bets and cashout on the same market(s) before the obvious error has been corrected then, the cashout settlement value and the bet stake(s) will be made void.

Cashout is an automated facility and is subject to the availability of betting. Therefore, if betting is not available on any market with the given bet, a cashout settlement will not be offered.

Cashout may be affected if your bet triggers a promotion. See individual promotional terms for details.

13. TEASERS

A teaser consists of 2-to-8 Football or Basketball events parlayed together with adjusted spreads and/or totals with special odds applied. Odds are calculated by a table (see table below).

If a teaser wager is reduced to one live leg (due to a push, void, etc), a wager with a winning selection will be paid out at -260 odds.

Teasers can only be placed on main, full-game spread and total markets.

For cross-sport teasers, the lowest odds are applied.

	NFL			College Football			Pro + College Basketball
Selections	6pt	6.5pt	7pt	6pt	6.5pt	7pt	4pt	5pt	6pt
Level	1	2	3	1	2	3	1	2	3
1 (for settlement only)	-260	-280	-300	-240	-260	-280	-250	-270	-300
2	-120	-130	-140	100	-110	-120	-110	-120	-140
3	160	145	130	180	160	130	180	150	120
4	260	220	200	280	250	200	250	220	180
5	400	350	300	450	400	350	400	350	300
6	600	500	450	700	600	500	600	500	450
7	800	700	600	1000	800	700	800	700	600
8	1000	900	800	1200	1000	900	1000	900	800

14. FREE BETS

A “Free Bet(s)” is a promotional non-cashable bonus offered by The Company to qualified patrons (“Free Bet(s)”).

Free Bets can only be spent on sports wagers as specified by promotional Terms and Conditions and are subject to our Standard Promotional Terms and Conditions.

Free Bets can be viewed under the “Bonus Activity” menu in Account Settings.

Free Bets have no cash value and may not be redeemed for cash or Company account credit.

Free Bets are non-refundable, and may not be exchanged, substituted, or transferred.

Free Bet stake is not included in any winnings from a redeemed Free Bet.

Free Bets cannot be redeemed on wagers that would split a Free Bet between multiple results including, but not limited to round robins, full covers, and/or certain specialty wagers.

Wagers placed with Free Bets that are canceled, voided, or graded “tie” do not automatically result in any Free Bet being returned to a patron’s account.  The Company, in its sole discretion, may choose to refund such Free Bets.  In the event that a Free Bet bonus is refunded due to a wager placed with a Free Bet being canceled, voided, or graded tie, the Free Bet will be re-added to a patron’s account within 5 business days.  Refunded Free Bet bonuses expire within 7 days of the time they are refunded unless otherwise specified by Terms and Conditions.

The Estimated Return on the Bet Slip indicates the expected amount a winning Free Bet will return.

A Free Bet bonus cannot be partially redeemed. If you attempt to place a wager for lesser total stake than the value of your free bet token, you will not receive any further free bet tokens.

Free Bets are valid for 7 days unless otherwise specified in the Bonus’ details in the ‘My Account’ section of a patron’s Company Account.  If Free Bets are not used within their expiration date, they will automatically expire and be removed from a patron’s Company Account.

Free Bets cannot be redeemed or used for any Company product other than eligible sports wagers.

Use of a Free Bet(s) does not count toward the minimum wagering requirements of any promotion.  Only wagers placed with real money are counted toward the wagering requirements of any promotion.

The Company may, at its discretion, limit the maximum number of individual Free Bets and/or the maximum combined value of Free Bets a patron may simultaneously have active at any time.

15. SAME-GAME PARLAY RULES

If any leg of a Same-Game Parlay bet relates to an existing market on site, rules for that market will apply. For example, if a Same-Game Parlay bet includes a player to score an anytime touchdown & the selected player scores only scores via passing touchdowns, this bet will be graded a loser because the Anytime Touchdown Scorer rules do not include touchdowns scored as a passer.

If any leg of the Same-Game Parlay bet is made void or settles as a push, then the whole bet would become a void or a push.  The exception to this is if the outcome of the bet requested can still happen.

A Same-Game Parlay bet may contain up to 10 legs. Same-Game Parlays do not support wagers with more than 10 legs.

A Same-Game Parlay bet must be placed from a single game. Same-Game Parlay wagers cannot be combined across multiple games.

If part of the bet requested consists of one of two named players to score at any time during a game, bets placed on that market will stand if one or both of those players play any part in that game.

Pursuant to K.A.R. 112-201-1, relating to patron wagers, a prohibited sports wagering participant, shall not be permitted to wager on any event governed by the league or sport’s governing body with which they are affiliated.

16. DUPLICATE EVENTS

When multiple/duplicate versions of the same game are shown (excluding doubleheaders and other instances where two events are intentionally played on same day), the operator has the ability to cancel any correlated wagers placed on both/multiple events.

Rule applies whether duplicate events contain same or different markets/prices.

Straight wagers placed on duplicate event markets will be settled in line with standard House Rules and not voided.

17. ODDS BOOST

Odds boost markets are ordinary prices made bigger and better.

Significant Conditions
Wager limits apply
Single bets only
The Company have the right to modify or restrict how much is placed on any market per customer
Cash out my bet is not available for odds boost markets
Once you have reached the maximum wager amount you can bet on this market, the boosted price will no longer be available
If any leg of a boosted multi-game or same-game parlay is void, the entire boost market is void.

18. REPEAT WAGERS for Mobile:

1. Caesars reserves the right to investigate repetitive wagers made from a single account, or syndicate accounts, with the same outcome.
2. Caesars reserves the right to void and/or withhold payment of such wagers.

REPEAT WAGERS for Retail:

1. Kansas Crossing Casino reserves the right to investigate repetitive wagers from a single account, or syndicated accounts, with the same outcome.
2. Kansas Crossing Casino reserves the right to void and/or withhold payment of such wagers.

19. DISPUTES

If you have any complaints, claims or disputes, please promptly bring any complaint, claim, or dispute concerning any outcome, regarding the services or any other activity to the attention of The Company. You may contact the Company on the app by using the Chat Function or by emailing us at the address listed below.  Disputes may be submitted in writing to the address below:

Written disputes for Mobile may be submitted by mail to the address below:

Customer Service address and phone number are:
Caesars Sportsbook Kansas
PO Box 400070
Las Vegas, NV 89140
(855)474-0606
Email Customer Support: [email protected]

Written disputes for Retail may be submitted by mail to the address below:

Customer Service address and phone number are:
Kansas Crossing Casino, L.C.
1275 S Hwy 69
Pittsburg, KS 66762
620-240-4400
Email Customer Support: [email protected]

In the event of a dispute that cannot be resolved or has not been resolved, to the satisfaction of the customer, they have the right to file a dispute with the KRGC. Complaints should be sent to the Commission at [email protected]  Decisions of the KRGC are final.

Retail Sportsbook Rules:

1. The use of two-way electronics communication devices while you are at the counter placing a wager is prohibited.
2. Kansas law prohibits persons under the age of 21 from wagering, collecting winning wagers or entering the Race and Sportsbook area.
3. Customers may fund wagers via the following methods:
   1. Retail terminals accept US Currency cash, winning tickets, cash equivalent vouchers, Rewards Card Player Point(s) with a teller available to assist at the window or counter.
   2. Kiosk terminals accept US Currency cash, winning tickets, or cash equivalent vouchers set up as self-service applications.
4. NOTIFICATION OF ODDS OR PROPOSITION CHANGES
   1. 1. The latest odds/prices are reflected on the display boards within the Sportsbook
      2. For any wagers being placed via a Kiosk
         1. Once a selection has been added to the bet slip a price/handicap change is indicated on the betslip.
            1. It will turn yellow over a 3 second transition.
            2. A message is placed at the top of the betslip
            3. The boarder around the selection will remain highlighted for the length of time that the selection remains in the betslip or until bet opportunities is recalled(for example selection added/removed)
         2. If a bet is not placed then a bet placement error is shown.
      3. For any wagers being placed via a ticket writer(using the POS terminal at the window/counter:
         1. Once a selection has been added to the bet slip a price/handicap change is indicated on the betslip.
            1. It will turn yellow over a 3 second transition.
            2. A message is placed at the top of the betslip
            3. The boarder around the selection will remain highlighted for the length of time that the selection remains in the betslip or until bet opportunities is recalled(for example selection added/removed)
         2. If a bet is not placed then a bet placement error is shown to the ticket writer and the patron will be notified.
      4. All prices of wagers as placed are clearly shown on the wager ticket along with the potential return if it wins.

5. TICKET ACCURACY

1. Please check your ticket for accuracy as all tickets go as written after you leave the wagering counter. Once a wager is accepted by both parties, tickets will not be altered or voided except at the discretion of Management.
2. No winning wager will be paid without the customer copy of the wagering ticket, except for lost, stolen or unreadable tickets which will be honored as stated below.
3. Management is not responsible for lost, stolen, altered or unreadable tickets. For all lost or stolen tickets, once the rightful owner of a winning ticket has been determined, payment will be made as soon as possible. For all lost, stolen or unreadable tickets  where the rightful owner cannot be immediately determined the waiting period for honored claims will be 180 days from the date of the event, after which they are void. All determinations concerning the owner of lost or stolen tickets shall lie in the absolute discretion of Management and shall be final.
4. Winning tickets expire after 180 days for the date of the event.
5. Payoffs may be delayed until the next regular banking day at Managements discretion.
6. Payoffs up to $50,000 can be paid in cash. Amounts higher than $50,000 will be paid by check or wire transfer.
7. The time on the tickets is Central Time.
8. Winning tickets may be mailed in for redemption to the address on the reverse side of the ticket. See the reverse side of the ticket of the wagering ticket for mail-in collection instructions and address. If a self-addressed envelope is not included, a pricessing fee may be charged.

 6. PAYOUTS(ROUNDING)

1. All payout calculations for Retail bets are rounded to the nearest nickel.
   1. Rounding of the payout of all cash-equivalent bets to the nearest nickel are:
   2. 1 cent and 2 cent amounts to be rounded down to 0 cent
   3. 3 cent and 4 cent amounts rounded up to 5 cent
   4. 6 cent and 7 cent amounts to be rounded up to 10 cent
   5. Rounding is applied to all bet types and amounts applicable to wagers refunded due to them being cancelled, voided, or pushed bets

 7. PAYOUTS(CALACULATION)

1. Calculations for wager types are as follows:
   1. Odds-Odds can be displayed in American, Fractional, or Decimal format(displayat patron selection on Kiosk.) Payout calculation is the same regardless of selected odds format.
   2. Parlay payoff-Parlay odds are calculated by multiplying odds of each leg within the Parlay. In the event of a Void leff within a Parlay, the Parlay will ignore that selection.
   3. Teaser payoff-Teaser pay charts are posted alongside the Comprehensive rules.